"David" can't get Equifax to correct his credit report. Since 2006, he's been trying to get them to remove a misreported student loan, and they've repeatedly ignored him or said it's not their fault. Because of this, David's credit report says he owes a total of $56,910 in student loans, instead of the accurate $28,455.
"So what exactly is the problem? After 12 online (and phone) disputes to Equifax and 14 calls (and faxes) to the Direct Loan Servicing Center, each party seems to blame the other."
David is fed up with being given the runaround. He's drafted a very clear letter and faxed it not only to Equifax and the Direct Loan Servicing Center, but also:
* U.S. Department of Education Federal Studen Aid Ombudsman
* Nationwide Consumer Rights
* National Association of Consumer Advocates
* The Consumerist
Continued...
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